Scottish Health Council - making sure your voice counts
The Scottish Health Council supports and monitors the way NHS
Boards carry out their Patient Focus and Public Involvement (PFPI)
responsibilities. These responsibilities are contained within
Scottish Government policy, guidance and
A "patient-focused" NHS exists for the patient and is designed
to meet the needs and wishes of the individual receiving care and
treatment. It should therefore:
Involving patients, carers and the public is a very important
part of improving the quality of service provided by NHSScotland.
Effective public involvement can:
Each NHS Board has a Designated Director with responsibility for
public involvement. Whilst this lead responsibility is important
there is a need to ensure that public involvement is promoted by
the whole organisation.
NHS Boards are expected to take a pro-active and positive
approach to public involvement on issues of potential service
change. This is an important area of active ongoing public
involvement and one where effective communication is essential.
Involving the public should not be seen as something that has to
be done at the end of a process, but something that is part of an
integrated process of communication and discussion; where
communities, patients, public and NHS staff have opportunities to
influence decision making. An inclusive process must be able to
demonstrate that the NHS listens, is supportive and takes account
of views and suggestions.
your NHS Board to find out how you can become involved in
influencing the development of your local health services, for
example, by becoming a Public Partnership