The Participation Toolkit

Download the Toolkit

The Participation Toolkit (full version - 2.57MB) You can also download individual sections of the Toolkit from the chapters to the left.

The Participation Toolkit has been compiled to support NHS staff in delivering Patient Focus and Public Involvement. It offers a number of tried and tested tools along with some more recently developed approaches.

Contents

Before you start

• Planning your engagement activity
  • Checklist of ethical issues
  • Venue accessibility checklist
• Selecting a suitable tool for your purposes

The Participation Tools

• Comments Cards
• Displays and Exhibitions
• Electronic Questionnaires
• Electronic Voting
• Focus Groups
• Graphic Facilitation
• Mystery Shopping
• Nominal Group Technique
• Open Space
• Patient Diaries
• Planning for Real
• Presentations and Talking to Groups
• Process Mapping
• Public Meetings
• Round-Table Workshops
• Solution Circles
• Storytelling
• Surveys and Questionnaires
• Text Messaging and Social Networking
• Users' Panels
• World Café
• Written Information

What next?

• Producing a report of findings
• Feeding back and evaluating, including an evaluation tool

Appendices

• Ethical design checklist: to assess ethical issues
• Useful resources and websites
• Accessibility checklist: to assess the accessibility of a venue
• Ice breakers: to get a discussion started