Our Voice: working together to improve health and social care

Our Voice - working together to improve health and social care

DocumentsFind out more

Download our information leafletPDF document

InformationFind out even more

Project TeamWho's leading this work?

map iconHow have we engaged with people already?

Our Voice frameworkOur Voice framework - working at individual, local and national levels

Twitter @OurVoiceScot on Twitter

LinkLink to this page


Our Voice is based on a vision where people who use health and care services, carers and the public will be enabled to engage purposefully with health and social care providers to continuously improve and transform services. People will be provided with feedback on the impact of their engagement, or a demonstration of how their views have been considered.

In this video clip, Paul Gray (Director General Health & Social Care and Chief Executive NHSScotland),  Peter Johnston (Health and Well-being Spokesperson, COSLA) and Heather Grier (Patient Representative) discuss how Our Voice will give patients, service users and the public more power to influence their health and care:

Developing Our Voice

Our Voice has been developed in partnership and the Project Steering Group has already engaged widely across Scotland to develop its thinking. This engagement was taken forward under the "Stronger Voice" banner and included:

A Reference Group with a broad span of membership was set up to ensure that there was opportunity for deliberative reflection and engagement with service user and public representatives and other key stakeholders.

In total, we heard from 1,188 individuals and groups, covering every local authority and health board area in Scotland. All of the comments and views received were considered, along with the key themes that emerged from desk research. This was used to inform the final proposals, which have been endorsed by the Cabinet Secretary for Health, Wellbeing and Sport and by COSLA leaders. Views were also sought on the name and the identity for the initiative. "Our Voice" was felt to help create a sense of shared ownership across health and social care sectors and – importantly – with the general public.

How it will work

Our Voice will operate at individual, local and national levels to support improvement and to empower people to be equal partners in their care. Download our information leafletPDF document for more information.

Have your say

We welcome your comments on what a stronger system for hearing the voice of service users and the public in Scotland could look like, so please Emailget in touch. We aim to share a selection of your comments on our website over time.

You can also keep in touch via our Twitter account: Link opens in a new window@OurVoiceScot.

Where can I find out more?

If you would like more information about this work, please contact:

Joanne Dear

Information Officer
Scottish Health Council
Delta House
50 West Nile Street
Glasgow G1 2NP

Telephone: 0141 225 5556

Email: Emailourvoice@scottishhealthcouncil.org