Gathering stakeholder views on a new health and care facility in Aberdeen
Lauren Tweedley
PFPI Officer
Project summary
NHS Grampian held an open day to share plans with stakeholders and the public and to gather people's views about the proposals for a new Health and Care Village in Aberdeen.
Project Dates
Start Date:1/1/2010
End Date:1/1/2010
Location of project
Grampian,
Sector
Primary care,
Target groups
All groups,
Methods
Displays and Exhibitions, Presentations and Talking to Groups,
Aims and objectives
To provide the public and stakeholders with an opportunity to see the plans for the proposed Health and Care Village; to ask the Project team questions; and to give feedback that would influence the final design proposals.
What we did
The Health and Care Village will bring health services together in a city-centre location and offer diagnosis, treatment and advice under one roof.
Building on past involvement activity (which began in July 2006 and has included patient interviews, staff briefings, option appraisal and design workshops) an open day was held in January 2010 at Satrosphere Science Centre, Aberdeen. It was organised to share plans with stakeholders and the public. As well as presentations throughout the day, detailed plans and drawings were displayed and project board members, including public representatives, who have been involved throughout were available to discuss the plans and answer questions.
The event was widely advertised, including posters around NHS Grampian sites, in community centres, local pedestrian areas and libraries and advertisements in local newspapers. Over 400 letters were sent to service users, interest groups, MPs/MSPs, councillors and local residents. Letters inviting people to the open day were printed in English, Polish, Cantonese, Mandarin and Russian.
Building on past involvement activity (which began in July 2006 and has included patient interviews, staff briefings, option appraisal and design workshops) an open day was held in January 2010 at Satrosphere Science Centre, Aberdeen. It was organised to share plans with stakeholders and the public. As well as presentations throughout the day, detailed plans and drawings were displayed and project board members, including public representatives, who have been involved throughout were available to discuss the plans and answer questions.
The event was widely advertised, including posters around NHS Grampian sites, in community centres, local pedestrian areas and libraries and advertisements in local newspapers. Over 400 letters were sent to service users, interest groups, MPs/MSPs, councillors and local residents. Letters inviting people to the open day were printed in English, Polish, Cantonese, Mandarin and Russian.
Impact
The open day and three other roadshow events enabled staff, the public and other stakeholders to find out more and to have input into plans for the Health Village. Public representatives continue to sit on the project board and have input into the project.
Many comments and suggestions have been considered and incorporated into the building design, for example: keeping it light and open, considering the privacy of people attending the Sexual Health suite without hiding it away, and making sure there are not endless long corridors.
Many comments and suggestions have been considered and incorporated into the building design, for example: keeping it light and open, considering the privacy of people attending the Sexual Health suite without hiding it away, and making sure there are not endless long corridors.
Evaluation
Plans for the Health Village were discussed with over 200 people, either at the open day or the roadshows - this included a mix of staff, public and representatives from local organisations.